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  1. Nanoleaf Community & Knowledge Base
  2. Technical Product Support

Technical Product Support

Whether you're getting started or need some help troubleshooting, we're experts on our own products!

Common Troubleshooting Scenarios ⚙️

  • Troubleshooting | Scenario > Pegboard Desk Dock Common Issues
  • Troubleshooting | Scenario > Verifying 2.4GHz Network
  • Troubleshooting | Scenario> Devices Not Staying Connected
  • Troubleshooting | Scenario > Thread Devices Going Unreachable
  • Troubleshooting | Scenario > Panels Turn On Randomly
  • Troubleshooting | Scenario > Controller/Processor Partially or Not Responding
See all 9 articles

Pairing & Resetting Nanoleaf Devices ⚙️

  • How-To | Pairing > Replacement Controllers
  • How-To | Pairing > Android [Standardized]
  • How-To | Pairing > iOS [Standardized]
  • How-To | Pairing > Desktop App Pairing (First Time)
  • How-To | Pairing > Matter Over Thread Devices
  • How-To | Pairing > Matter Over Wifi Devices
See all 11 articles

How-To Scenarios ℹ️

  • How-To | Desktop Gaming > Using the Pegboard Desk Dock
  • How-To | Scenario > Update Firmware

Nanoleaf App: Features 📱

  • App Feature | Setup > Touch Gestures
  • App Feature | Using Circadian Lighting
  • App Feature | Schedules > Create & Automate
  • App Feature | Desktop > Orchestrator
  • App Feature | Desktop > Scenescapes
  • App Feature | Android > Nanoleaf 4D Experience with Google Home Automations
See all 9 articles

Nanoleaf App: Error Codes 📱

  • iOS > Error 01
  • iOS > Error HM-48
  • iOS > Error 74
  • Android > Error Code 08
  • Android > Error Code 09
  • Android > Error Code 10
See all 15 articles

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