How-To | FAQ > Submit a Ticket Request

ℹ️ HELP! I NEED TO CONTACT NANOLEAF SUPPORT

We are here to help! Getting in touch is now quicker and more efficient than ever.

We have simplified the process to gather all the key details upfront, so you spend less time explaining, and we spend more time solving. Fewer emails, faster fixes!

Here’s how to reach us and a quick guide to our contact forms so you know exactly which one to use and when!

🔗 How-To > Submitting Tickets via Forms

🔗 How-To > Submitting Tickets via Nanoleaf App 

📲 TIP | Use this one for technical issues. It helps us gather diagnostics automatically and makes troubleshooting much 
faster.

🕑 Our team is online to support Monday to Friday (including holidays that fall on a weekday) from 9:00 AM to 9:00 PM (EDT/EST).

🌙 Trying to connect outside of those hours? No worries! This knowledge base was built for you and is available 24/7 to guide you anytime or submit your ticket request and we will get back to you bright eyed, bushy tailed, and caffeinated!