Google Home | How-To> Resolve for “Something Went Wrong” Error

🆘 RESOLVING GOOGLE ERROR: SOMETHING WENT WRONG

Applies to Nanoleaf Matter-Enabled Device(s) And Google Home Users

If you see the message “Something went wrong” while trying to connect your Nanoleaf device while integrating into Google Home, here are a few things to check:

Signal Strength: The connection between your bulb and your Google speaker or display may be weak.
Try moving the bulb and the speaker/display closer together. They should be within 15 feet (4.5 meters) of each other.

Google Home Membership: You may not be a member of the Google Home where the bulb was originally set up.

Ask the person who created the home to add you as a member through the Google Home app. 🔗Resource: Google: Adding Members

Device Interference: Nearby devices may be causing interference, especially older C by GE bulbs, Wifi routers, cordless phones, microwaves, or Bluetooth speakers. Move any interfering devices further away if possible.

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Still not working? This error comes from Google, so we recommend sharing feedback through the Google Home app under your speaker or display settings.

⚠️ NANOLEAF DISCLAIMER 
Maintaining seamless integrations with smart home ecosystems is important to us, and we strive to ensure everything 
runs smoothly. However, some issues may arise that are beyond our control, such as platform-specific updates or 
compatibility changes made by third-party services. For the latest information and support on these external platforms, 
we recommend visiting their official help sites or contacting their support directly.