Nanoleaf CX Community Management
Nanoleaf Community Team (Verified)- Total activity 118
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Recent activity by Nanoleaf CX Community Management-
Official comment Thanks for sharing this feedback! Our Outdoor String Lights have individually addressable bulbs, which allow different colors and effects to be displayed across the string. We understand how useful...
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Hey Bryan, Thanks for sharing these details. We appreciate you taking the time to provide this feedback on the Nanoleaf Desktop App. If you’re experiencing issues with the app launching and Screen ...
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Official comment The slight warmth and discoloration you’re noticing can be normal, especially with OG Light Panels that have been in use for 6 to 7 years. Over time, the controller and panels can naturally change ...
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Official comment We’d be happy to help! If your Canvas Controller has stopped responding, please reach out to our Support team through the link below so we can troubleshoot the issue and check the available replace...
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Official comment No, you should not cut the Floor Lamp light strip to make it fit around the joints. The light strip is designed to be installed as supplied, and cutting it could prevent it from functioning correct...
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Thank you for the update, Zoran. We're glad you were able to successfully submit the support request. We have escalated your case to our support team, and they should be responding to you today so ...
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Official comment Hi Zoran, thank you for sharing your experience. We understand how important it is to have a reliable way to get assistance and access replacement components for your Canvas. We'd like to help revi...
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Official comment That sounds like a great smart home automation project! HomeKit, Alexa, and Home Assistant can all be used to trigger Nanoleaf scenes as part of an automation, but the response time depends on your...
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Official comment Thank you for the feature suggestion! We can definitely see the value in having the ability to save multiple lighting profiles for different daily routines, such as breakfast, lunch, dinner, work, ...
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Official comment Thanks for reaching out. At the moment, if the Lines Mounting Tape is out of stock in your region, we recommend submitting a request to our support team. They can check whether replacement mounting...