🆘 MY NANOLEAF DEVICE DISAPPEARED FROM MY ALEXA APP
If you switch Homes or devices are in a different Home, it will not show up in the Alexa app.
Ensuring that your Nanoleaf devices are set up in the same "Home" within both the Nanoleaf App and the Alexa App is crucial for seamless integration and control. This alignment allows Alexa to discover and manage your Nanoleaf devices effectively.
⚠️ Maintaining seamless integrations with smart home ecosystems is important to us, and we strive to ensure
everything runs smoothly. However, some issues may arise that are beyond our control, such as platform-specific
updates or compatibility changes made by third-party services. For the latest information and support on these
external platforms, we recommend visiting their official help sites or contacting their support directly.
Here are some resources from Amazon Alexa that can we hope can help you further:
ℹ️ What Are Smart Home Groups?
ℹ️ Create Smart Home Groups for Alexa
ℹ️ My Smart Home Device Doesn't Connect to Alexa
ℹ️ Alexa Can't Connect to My Smart Home Device Through Bluetooth
ℹ️ Alexa Isn't Controlling Smart Home Devices
ℹ️ Remove Smart Home Devices from Alexa
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🆘 If you believe the issue lies within the Nanoleaf app or your device, Save time and use the app to submit a request with a technical scan or via our form using:
Software Support > Connectivity Issues
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