FAQ | Technical > Panels/Lines Are Stuck On Green Or One Color

🆘 PANELS/LINES ARE STUCK ON GREEN OR ONE COLOR

If some of your panels are stuck on the wrong color, lagging behind the others, or straight-up ignoring the scene vibes, this could be caused by one of these culprits:

• Controller undergoing a firmware update – It’s busy getting smarter, so give it a moment.
• Outdated panel firmware – Some panels might not have gotten the memo on the latest light trends.
• Excessive rigid linkers – Think of them like traffic jams for data. Too many rigid linkers can slow things down.

Here’s Some Light Reading to Help You Troubleshoot Like a Pro!

ℹ️ Scenario > Panels / Lines Freezing

ℹ️Scenario > Panels/Lines Remain On/Dim White Light