Nanoleaf CX Community Management
Nanoleaf Community Team (Verified)- Total activity 118
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Recent activity by Nanoleaf CX Community Management-
Official comment Thanks for sharing this feedback! You can explore the preset Scenes in the Nanoleaf App and use Room Control to apply a scene across compatible Nanoleaf lights grouped in the same room, so you don’...
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Official comment If you’re referring to the Nanoleaf 4D, you can set up an automation so the lights turn on with your TV without needing to manually use your phone each time. For compatible Google TV devices, Nanol...
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Official comment Thanks for reaching out! Nanoleaf panels can be connected to Samsung SmartThings for device control, but their connection to SmartThings does not currently provide energy usage data for the SmartTh...
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Official comment Thanks for sharing this feedback! Our Outdoor String Lights have individually addressable bulbs, which allow different colors and effects to be displayed across the string. We understand how useful...
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Hey Bryan, Thanks for sharing these details. We appreciate you taking the time to provide this feedback on the Nanoleaf Desktop App. If you’re experiencing issues with the app launching and Screen ...
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Official comment The slight warmth and discoloration you’re noticing can be normal, especially with OG Light Panels that have been in use for 6 to 7 years. Over time, the controller and panels can naturally change ...
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Official comment We’d be happy to help! If your Canvas Controller has stopped responding, please reach out to our Support team through the link below so we can troubleshoot the issue and check the available replace...
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Official comment No, you should not cut the Floor Lamp light strip to make it fit around the joints. The light strip is designed to be installed as supplied, and cutting it could prevent it from functioning correct...
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Thank you for the update, Zoran. We're glad you were able to successfully submit the support request. We have escalated your case to our support team, and they should be responding to you today so ...
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Official comment Hi Zoran, thank you for sharing your experience. We understand how important it is to have a reliable way to get assistance and access replacement components for your Canvas. We'd like to help revi...