Nanoleaf CX Community Management
Nanoleaf Community Team (Verified)- Total activity 81
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 42
Comments
Recent activity by Nanoleaf CX Community Management-
Official comment Hi Sebastien,Thank you for creating a post!Can you please confirm that you have followed the guide here and for a visual step-by-step, you can follow this videoPlease ensure that your light strip i...
-
Official comment Thank you for the feedback and for sharing the detailed troubleshooting you've already done. We've escalated this issue to our team and have worked to address it. Since you're seeing the behavior s...
-
Official comment Thanks for the detailed suggestion. This is a very thoughtful idea.For Nanoleaf 4D, calibration is currently based on camera mapping and white balance adjustment to improve how screen colors are re...
-
Official comment Thank you for taking the time to share such detailed feedback. We can definitely see the value in exposing more of the Nanoleaf scene engine to advanced smart home platforms like Home Assistant, es...
-
Official comment Thanks for reaching out. A slight delay or occasional color mismatch with Screen Mirror can happen depending on your setup, and there are a few things worth checking. First, make sure you are runni...
-
Official comment Hi there, we really appreciate you sticking with your Aurora panels for so long, and I understand how frustrating this situation feels.Since you are using the original Aurora panels, the key thing ...
-
Official comment Hi there, thanks for the detailed explanation, this really helps narrow things down.Based on what you described, your panels themselves are working, but the controller is not completing its network...
-
Official comment For the Nanoleaf Floor Lamp, the lightstrip is designed to be routed through the frame and guided through the joint sections, and it can feel tight at those connection points. When installing, we r...
-
Official comment The “user-friendly name” isn’t actually stored on or accessible from the device itself. Support for renaming was added to meet HomeKit certification requirements, but providing a way for users to c...
-
Official comment That sounds like a great upgrade! Nanoleaf panels can really transform a gaming setup when they are dialed in properly. For customization, many users start with layouts that match their space or th...