NL Shop | Order > Pre-Orders

🛒PRE-ORDER & SHIPPING EXPECTATIONS

We are excited to bring you our latest innovations, and we know pre-orders are a great way to secure your product before it officially launches.

When you place a pre-order, you are reserving your spot in line and we are so appreciative of your early support!

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What to Expect

• Estimated shipping dates are provided at checkout, but please note these are subject to change.

• Our inventory typically arrives via sea freight, which can be influenced by factors like port congestion, customs delays, and global shipping conditions (i.e. weather.

• Seasonal peaks (e.g., holidays, promotional events, or year-end backlogs) may also cause additional delays in shipment processing or delivery.

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Our Commitment to Communicate

We will always do our best to keep you informed with order status updates and tracking information once your item ships. Our Nanoleaf Concierge will send out a communicating any updates regarding delays.

📨 iCLOUD EMAIL ADDRESSES 
Please note that iCloud may impose sending limits or block certain messages when emailing to large distribution lists. 
We have noticed that some messages do not reach our customers directly, or are delayed or bounced back. If this is the 
only email we have on file for you, we will have no other way to provide updates.  We recommend checking your spam
/junk  folder or contacting us by submitting a ticket request. We apologize for any inconvenience.

We appreciate your patience and cannot wait for you to enjoy your new product! Once your order ships, you will receive a tracking number so you can follow it every step of the way.

Thanks for your patience and excitement, we promise it will be worth the wait!