FAQ | NL Shop > Collect Points, Get Free Stuff?

Rewards Access After August 11, 2026

Nanoleaf Rewards: Accessing Your Points on the New Nanoleaf Shop

We've made some changes to the Nanoleaf Shop to bring our regional stores together and make shopping with Nanoleaf simpler.

As part of this change, we've also consolidated our Nanoleaf Rewards program. If you previously earned points through one of our regional Nanoleaf Shops, here's what you need to know:

#1 - Are my Nanoleaf Rewards points still available?

Yes. If you had eligible Nanoleaf Rewards points associated with your account, you can access them by signing in to the new Nanoleaf Shop. All accounts and relevant information has been transferred over as well.

You do not need to create a separate Nanoleaf Rewards account.

#2 - How do I access my points?

1. Visit our Nanoleaf Shop, select STORE or shop via one of our Nanoleaf brands, a rewards widget will pop up on the left hand side (desktop only).

2. Select Log In and sign in using the email address associated with your Nanoleaf account.

3. Once you're signed in, open Nanoleaf Rewards to view your available points and rewards.

4. You can redeem eligible rewards directly through the Rewards panel.

Depending on your account setup, you may be asked to sign in using your password or a verification code sent to your email.

#3 - What if I previously checked out as a guest?

If you previously made eligible purchases as a guest, rewards associated with those purchases may still be connected to your email address.

Sign in using the same email address you used when placing your orders to access any available points.

#4 - Do I need to create a new account?

In most cases, no. Simply sign in using the email address associated with your previous Nanoleaf Shop account or purchases.

If you're prompted to verify your email address, follow the instructions provided during sign-in.

#5 - Why does the Nanoleaf Rewards program look different?

Previously, Nanoleaf operated separate regional online stores and rewards programs. We've consolidated our stores, which means your shopping and rewards experience is now managed in one place.

Because of this change, some account or rewards information may appear differently than it did on our previous regional stores.

#6 - What if my points are missing or don't look correct?

If you've signed in using the correct email address and believe points are missing from your account, please contact Nanoleaf Support using this form and select ‘Request: Points for Retail Purchases or Correction’ under the Order Support: From Cart to Delivered (and Beyond!) field.

Our Customer Experience team can review your account and help determine what happened.

#7 - What happened to the old regional rewards accounts?

Our previous regional Nanoleaf Shops and their associated rewards programs are being retired as part of the store consolidation. Going forward, please use the current Nanoleaf Shop and sign in to your account there to view and redeem your Nanoleaf Rewards.

1 • Sign up and start earning points right away.

2 • Get your special referral link and share it with friends.

3 • Earn points every time your friends purchase eligible Nanoleaf products.

4 • Redeem your points for discount coupons and save on your next order!

When you activate a perk, a personalized discount code is generated just for you. Since it is a unique discount code, it cannot be combined with any other discount code or offer.

Keep in mind that dollar-off ($ OFF) discount codes apply only to the subtotal of your order, not to taxes or shipping costs. Additionally, points will not be awarded for taxes or shipping charges.

⭐ Sign up → 100 points
⭐ Write a product review → 500 points
⭐ Post a video review → 2000 points
⭐ Follow us on social media (Facebook, Twitter, Instagram) → 100 points each
⭐ Share your setup → 200 points
⭐ Celebrate your birthday → 100 points every year! 🎉
⭐ Place an order on the Nanoleaf Shop → 10 points per $ spent
⭐ Buy Nanoleaf products in retail stores → 5 points per $ spent

Ready to start earning? Visit our website and go to our Store (or relevant brand you are shopping in), a rewards widget is available on the left hand side to sign up, spread the love, and watch the rewards roll in! You can also click the rewards icon on our site.

To keep things fair and fun for everyone, here are a few important rules:

Commercial sellers are not eligible | This includes resellers and Amazon dropshippers. Nanoleaf reserves the right to cancel orders placed by commercial sellers or those without a valid email address. Perks accounts held by commercial sellers may be terminated without compensation for points, which have no cash value.

Multiple accounts in different regions are not allowed | If you request to close an account and transfer points, only legitimate points earned through unique actions will be transferred. Duplicate points (e.g., from completing surveys or reviews multiple times) will not be carried over.

Goodwill program | This program is designed as a goodwill initiative, and while we aim to provide a great experience, Nanoleaf has no obligation to accommodate special requests. If abuse of the program is detected, Nanoleaf reserves the right to close accounts without compensation for any earned points.

We want you to enjoy your perks... just remember to play by the rules! 😊