Nanoleaf CX Community Management
Nanoleaf Community Team (Verified)- Attività totali 92
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Attività recente di Nanoleaf CX Community Management-
Commento ufficiale Hello Lux, We can imagine how frustrating that must feel, especially after setting everything up the way you want. When using multiple controllers and power supplies, it can be a bit tricky. Can yo...
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Commento ufficiale Hi there, thanks for sharing all the details with us. We understand the importance of keeping your full Canvas setup running, especially with such an impressive 100-panel installation. 💡 The good n...
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Commento ufficiale You can view and use your Nanoleaf Rewards points by logging into your Nanoleaf account on our website. Once logged in, you’ll see your points balance and can redeem them for discounts at checkout....
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Commento ufficiale Salut ! Merci d’avoir partagé tous ces détails. D’après le numéro de modèle (NL22), il semble que vos panneaux proviennent de nos panneaux lumineux Aurora d’origine, qui appartiennent à une gamme d...
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Commento ufficiale Hello, and thanks for sharing this. We understand how frustrating that must be, especially since your Shapes used to work well with Alexa before. To help us look into this further, could you let us...
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Commento ufficiale Danke für deine Nachricht und dass du schon so viele Schritte ausprobiert hast – das klingt wirklich ärgerlich, vor allem wenn die Panels mitten in der Nacht von selbst angehen. Eine Sache, die du ...
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Commento ufficiale Hi Ryan, thank you for sharing your experience—we’re really sorry to hear about the trouble with your Skylight, especially since your other units are working well. It’s definitely frustrating when ...
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Commento ufficiale Hi Fabio, thank you for sharing your experience—we’re really sorry you’ve had such a tough time with the Desktop App! The good news is that our team has identified and resolved the issue that was c...
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Commento ufficiale Thanks for flagging this—yes, it's a known issue we're currently looking into. To help us investigate further, could you please share the following details: the version of the Nanoleaf App on your ...
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Commento ufficiale Great question! At the moment, the Nanoleaf Desktop App supports only one Screen Mirror setup per PC, which means you can mirror content to one Lightstrip at a time. If you have multiple monitors, ...