Nanoleaf CX Community Management

Nanoleaf Community Team (Verified)
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  • Comentario oficial
    1. Comunidad
    2. Product Support
    3. Nanoleaf Floor Lamp : light tube too long

    Hi Sebastien,Thank you for creating a post!Can you please confirm that you have followed the guide here and for a visual step-by-step, you can follow this videoPlease ensure that your light strip i...

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    • Nanoleaf CX Community Management
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    • 2 votos
  • Comentario oficial
    1. Comunidad
    2. Product Support
    3. Just wont connect

    Hi there, we really appreciate you sticking with your Aurora panels for so long, and I understand how frustrating this situation feels.Since you are using the original Aurora panels, the key thing ...

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    • Nanoleaf CX Community Management
    • 0 votos
  • Comentario oficial
    1. Comunidad
    2. Product Support
    3. Nanoleaf Device cannot be found/paired in the App (iOs)

    Hi there, thanks for the detailed explanation, this really helps narrow things down.Based on what you described, your panels themselves are working, but the controller is not completing its network...

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    • Nanoleaf CX Community Management
    • 0 votos
  • Comentario oficial
    1. Comunidad
    2. Product Support
    3. Light strip does not fit

    For the Nanoleaf Floor Lamp, the lightstrip is designed to be routed through the frame and guided through the joint sections, and it can feel tight at those connection points. When installing, we r...

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    • Nanoleaf CX Community Management
    • 0 votos