Poppy
Nanoleaf Community Team (Verified)- Total activity 491
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Articles
Recent activity by Poppy-
In the App > Error - Android > 14
Error Code 14: User Completed First two (2) Steps re: Network Selection But Unsure How To Proceed This error code occurs during the pairing process when a user makes it through steps 1 and 2 of net...
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FAQ | Product > Holiday String Lights Common Qs
ℹ️ COMMON Qs ABOUT HOLIDAY STRING LIGHTS — — — NON-TECHNICAL HOW BIG A TREE CAN THE HOLIDAY STRING LIGHTS COVER? 🎄 • They should fit nicely around a tree that stands between 5 to 7 feet tall. Howe...
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In the App > Error - Android > 15
Error Code 15: Pairing Process Took Too Long - Times Out After 5 Minutes This error code occurs during the pairing process takes too long to complete and will time out after five (5) minutes.Conf...
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FAQ | Product > Cutting Lightstrips and String Lights
ℹ️CAN I CUT THE LIGHTSTRIPS OR STRING LIGHTS? — — — Indoor Essentials: SmartLightstrips, Multicolor HD Lightstrips, and Multicolor Lightstrip • These can be cut to a shorter length along any of th...
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In the App > Error - Android > 16
Error Code 16: User 's Wifi Network Name Too Long This error code occurs during the pairing process when the App detects the user's Wifi network name (SSID) is too long. — — — 🔧How-To Shorten Netwo...
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In the App > Error - Android > 17
Error Code 17: User 's Wifi Password Too Long This error code occurs during the pairing process when the App detects the user's Wifi network password is too long. — — — 🔧How-To Shorten Network Pass...
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In the App > Error - Android > 18
Error Code 18: User 's Wifi Information Contains Special Characters This error code occurs during the pairing process when the App detects the user's Wifi network information contains special chara...
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In the App > Error - Android > 19
Error Code 19: User 's Network Name & Password = Too Long This error code occurs during the pairing process when the App detects that the combined length of your Wifi network name (SSID) and pass...
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In the App > Error - Android > 20
Error Code 20: Special Characters Detected in User 's Wifi Network Information This error code occurs during the pairing process when the App detects special characters in your Wifi network inform...
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In the App > Error - Android > 22
Error Code 22: Unable To Join Network This error code occurs during the pairing process when the device can't join the network due to a) incorrect SSID or password, or b) the network refusing the c...