Nanoleaf CX Community Management
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Offizieller Kommentar Hi Sebastien,Thank you for creating a post!Can you please confirm that you have followed the guide here and for a visual step-by-step, you can follow this videoPlease ensure that your light strip i...
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Offizieller Kommentar Hi there, we really appreciate you sticking with your Aurora panels for so long, and I understand how frustrating this situation feels.Since you are using the original Aurora panels, the key thing ...
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Offizieller Kommentar Hi there, thanks for the detailed explanation, this really helps narrow things down.Based on what you described, your panels themselves are working, but the controller is not completing its network...
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Offizieller Kommentar For the Nanoleaf Floor Lamp, the lightstrip is designed to be routed through the frame and guided through the joint sections, and it can feel tight at those connection points. When installing, we r...
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Offizieller Kommentar The “user-friendly name” isn’t actually stored on or accessible from the device itself. Support for renaming was added to meet HomeKit certification requirements, but providing a way for users to c...
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Offizieller Kommentar That sounds like a great upgrade! Nanoleaf panels can really transform a gaming setup when they are dialed in properly. For customization, many users start with layouts that match their space or th...
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Offizieller Kommentar Hi there, we are sorry to hear you are having trouble reconnecting your Nanoleaf 4D after your move. I am glad to hear the first setup worked well, and I will do my best to help you get things runn...
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Offizieller Kommentar Yes, we currently have a solar-powered product.These are the Nanoleaf Solar Garden Lights, which are outdoor accent lights designed for gardens, pathways, and patios. These lights include a separat...
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Offizieller Kommentar Hi there, thank you for reaching out and for being a Nanoleaf fan. We are happy to help with your Canvas setup.With Nanoleaf Canvas, only one Control Square can function as the active controller fo...
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Offizieller Kommentar Hi there, thank you for sharing your experience, and we completely understand how disappointing that can be after finishing the installation.At the moment, the Nanoleaf Desktop App’s Screen Mirror ...