Nanoleaf CX Community Management
Nanoleaf Community Team (Verified)- Gesamtaktivitäten 73
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Offizieller Kommentar Hello Lux, We can imagine how frustrating that must feel, especially after setting everything up the way you want. When using multiple controllers and power supplies, it can be a bit tricky. Can yo...
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Offizieller Kommentar Hi there, thanks for sharing all the details with us. We understand the importance of keeping your full Canvas setup running, especially with such an impressive 100-panel installation. 💡 The good n...
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Offizieller Kommentar You can view and use your Nanoleaf Rewards points by logging into your Nanoleaf account on our website. Once logged in, you’ll see your points balance and can redeem them for discounts at checkout....
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Offizieller Kommentar Salut ! Merci d’avoir partagé tous ces détails. D’après le numéro de modèle (NL22), il semble que vos panneaux proviennent de nos panneaux lumineux Aurora d’origine, qui appartiennent à une gamme d...
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Offizieller Kommentar Hello, and thanks for sharing this. We understand how frustrating that must be, especially since your Shapes used to work well with Alexa before. To help us look into this further, could you let us...
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Offizieller Kommentar Danke für deine Nachricht und dass du schon so viele Schritte ausprobiert hast – das klingt wirklich ärgerlich, vor allem wenn die Panels mitten in der Nacht von selbst angehen. Eine Sache, die du ...
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Offizieller Kommentar Hi Ryan, thank you for sharing your experience—we’re really sorry to hear about the trouble with your Skylight, especially since your other units are working well. It’s definitely frustrating when ...
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Offizieller Kommentar Hi Fabio, thank you for sharing your experience—we’re really sorry you’ve had such a tough time with the Desktop App! The good news is that our team has identified and resolved the issue that was c...
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Offizieller Kommentar Thanks for flagging this—yes, it's a known issue we're currently looking into. To help us investigate further, could you please share the following details: the version of the Nanoleaf App on your ...
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Offizieller Kommentar Great question! At the moment, the Nanoleaf Desktop App supports only one Screen Mirror setup per PC, which means you can mirror content to one Lightstrip at a time. If you have multiple monitors, ...