Nanoleaf CX Community Management
Nanoleaf Community Team (Verified)- 活动总数 75
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Nanoleaf CX Community Management 最近的活动-
正式评论 Hi there, thank you for sharing your experience, and we completely understand how disappointing that can be after finishing the installation.At the moment, the Nanoleaf Desktop App’s Screen Mirror ...
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正式评论 Hi there, thanks for raising this question.The structure of the Nanoleaf Community Forum has recently been updated and migrated into the Nanoleaf Community and Knowledge Base platform. The communit...
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正式评论 Thanks for the detailed write-up — that helps clarify the situation. What you are experiencing is expected behavior with the Holiday String Lights and how the Nanoleaf app manages scene storage. Fr...
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正式评论 Based on your description, it appears that the Canvas Control Square itself has an issue, especially since the tiles power on in white while the control square does not respond to any button input ...
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正式评论 Thanks so much for your patience as we get through the holiday rush. If you are unable to reply directly to the agent who reached out, the best next step is to submit a follow up ticket and referen...
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正式评论 We understand how frustrating this situation is, especially after you have already provided all the required information and the lights are still well within the warranty period. Thanks so much for...
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正式评论 Yes! You can absolutely set up automatic scene changes through Home Assistant for both the Permanent Outdoor Lights and Nanoleaf smart bulbs, as long as they are connected using the Nanoleaf integr...
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正式评论 We are sorry to hear that both of your Canvas controller panels stopped working, and we completely understand how frustrating that must be, especially since you enjoy your setup and want to keep us...
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正式评论 Thanks so much for sharing this thoughtful feedback about the Pegboard Desk Dock. We’re really glad to hear you love the concept, and your point about wanting a surface-based version that works wit...
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正式评论 Thank you for reaching out. Could you share a bit more about the “NFC Chip” you mentioned, such as which product it’s part of and a photo, if possible? We would need more information on this case t...