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    Nanoleaf CX Community Management
    Nanoleaf Community Team (Verified)

    Thank you for reaching out. Could you share a bit more about the “NFC Chip” you mentioned, such as which product it’s part of and a photo, if possible? We would need more information on this case to be able to help resolve it, but if we can verify that it’s a component we can replace, we can assist you with that, no worries. You can submit a support request here: https://support.nanoleaf.me/hc/en-us/requests/new, and our team will check availability for you.

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