Replacement for Nanoleaf Canvas Control Square

Lars Fanter

• 2025年09月19日 11:35

Dear Nanoleaf Support Team,

My Nanoleaf Canvas control square has stopped working, and unfortunately I am outside the warranty period. I currently have 100 Canvas panels installed on my wall, and I want to keep using them.

Where can I purchase a replacement control square? In the EU shop it is sold out, while in the US shop it still seems to be available. Please help me find a way to replace mine.

To be clear: I am not asking for a free unit. I am fully willing to pay for the replacement, but I will not buy a completely new starter kit just because the control square has failed.

Thank you in advance for your support.

Best regards,
Lars from Germany

1

• 正式评论

  

  Nanoleaf CX Community Management

  Nanoleaf Community Team (Verified)

  • 2025年09月19日 18:28

  Hi there, thanks for sharing all the details with us. We understand the importance of keeping your full Canvas setup running, especially with such an impressive 100-panel installation. 💡 The good news is that Control Square stocks are expected to replenish in the EU store by next week. Please send us a message through our support page here: https://support.nanoleaf.me/hc/en-us/requests/new
  and we’ll help arrange to have this processed for you as soon as they’re available.
• 

  Richard Walton

  • 2026年01月06日 14:58

  I need one as well. My appears to have failed. 

   

  0
• 

  Plamen “Miniboss” Antonov

  • 2026年05月20日 21:57

  I need one too pls.

  0

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