Nanoleaf CX Community Management

1. Community
2. Product Support
3. PC Screen Mirror Lightstrip Dual Monitor

Hi there, thank you for sharing your experience, and we completely understand how disappointing that can be after finishing the installation.At the moment, the Nanoleaf Desktop App’s Screen Mirror ...

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• Nanoleaf CX Community Management
• 11 marzo 2026 20:02
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1. Community
2. General Discussion
3. Welcome to Nanoleaf's New Knowledge Base!

Hi there, thanks for raising this question.The structure of the Nanoleaf Community Forum has recently been updated and migrated into the Nanoleaf Community and Knowledge Base platform. The communit...

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• Nanoleaf CX Community Management
• 11 marzo 2026 19:08
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1. Community
2. Product Support
3. Get back nanoleaf scenes for HSL

Thanks for the detailed write-up — that helps clarify the situation. What you are experiencing is expected behavior with the Holiday String Lights and how the Nanoleaf app manages scene storage. Fr...

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• Nanoleaf CX Community Management
• 19 gennaio 2026 20:16
• 0 voti

1. Community
2. Product Support
3. Need Replacement for Nanoleaf Canvas Control Square

Based on your description, it appears that the Canvas Control Square itself has an issue, especially since the tiles power on in white while the control square does not respond to any button input ...

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• Nanoleaf CX Community Management
• 12 gennaio 2026 21:01
• 0 voti

1. Community
2. Product Support
3. I’ve submitted 2 tickets but am not given the opportunity to respond to the person who reached out

Thanks so much for your patience as we get through the holiday rush. If you are unable to reply directly to the agent who reached out, the best next step is to submit a follow up ticket and referen...

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• Nanoleaf CX Community Management
• 1 gennaio 2026 00:31
• 0 voti

1. Community
2. Product Support
3. Customer Service/Support

We understand how frustrating this situation is, especially after you have already provided all the required information and the lights are still well within the warranty period. Thanks so much for...

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• Nanoleaf CX Community Management
• 19 dicembre 2025 14:09
• 0 voti

1. Community
2. Product Support
3. How to trigger a scene change from home assistant?

Yes! You can absolutely set up automatic scene changes through Home Assistant for both the Permanent Outdoor Lights and Nanoleaf smart bulbs, as long as they are connected using the Nanoleaf integr...

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• Nanoleaf CX Community Management
• 4 dicembre 2025 21:14
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1. Community
2. Product Support
3. Nanoleaf canvas control square

We are sorry to hear that both of your Canvas controller panels stopped working, and we completely understand how frustrating that must be, especially since you enjoy your setup and want to keep us...

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• Nanoleaf CX Community Management
• 3 dicembre 2025 16:19
• 0 voti

1. Community
2. Product Feature Requests
3. Pegboard Desk Dock, Console Version

Thanks so much for sharing this thoughtful feedback about the Pegboard Desk Dock. We’re really glad to hear you love the concept, and your point about wanting a surface-based version that works wit...

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• Nanoleaf CX Community Management
• 20 novembre 2025 19:45
• 0 voti

1. Community
2. Product Support
3. my Controller is broken how do i get a new one?

Thank you for reaching out. Could you share a bit more about the “NFC Chip” you mentioned, such as which product it’s part of and a photo, if possible? We would need more information on this case t...

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• Nanoleaf CX Community Management
• 4 novembre 2025 20:35
• 0 voti