Can't Open Desktop App

Fábio Vicente

• 21 luglio 2025 21:06

My Desktop App never opens, i've installed the app 40 times, update the things it tells do update and nothing,  

 

any help?

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• Commento ufficiale

  

  Nanoleaf CX Community Management

  Nanoleaf Community Team (Verified)

  • 22 luglio 2025 22:10

  Hi Fabio, thank you for sharing your experience—we’re really sorry you’ve had such a tough time with the Desktop App! The good news is that our team has identified and resolved the issue that was causing this problem. When you have a moment, could you please re-download the latest version of the app directly from our website? This should get everything running smoothly again.

  If you run into any more trouble or have questions along the way, feel free to reach out to our support team—we’re here to help and make sure you get the best experience possible. Thanks again for your patience!

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