Wil Turner IV

1. Communauté
2. Product Support
3. Default Scenes are gone except Circadian after iOS update.

Update from support:Thank you for the additional information and screenshots. We sincerely apologize for the inconvenience and understand how frustrating this is, especially since scene management ...

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• Wil Turner IV
• 4 novembre 2026 00:55
• 0 vote

1. Communauté
2. Product Support
3. Default Scenes are gone except Circadian after iOS update.

Updating here with more details:1. Offending item is stick lights (NL72k4) - updated them to firmware 5.2.59 and they've been odd since.2. App update might have been coincidental, app version is 12...

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• Wil Turner IV
• 2 novembre 2026 01:01
• 0 vote

1. Communauté
2. Product Support
3. Default Scenes are gone except Circadian after iOS update.

Ticket number 254000

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• Wil Turner IV
• 2 novembre 2026 00:57
• 0 vote

1. Communauté
2. Product Support
3. Default Scenes are gone except Circadian after iOS update.

I have submitted a support request will update this thread with results so there's a web-searchable result. 

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• Wil Turner IV
• 31 octobre 2026 01:05
• 0 vote

1. Communauté
2. Product Support
3. Default Scenes are gone except Circadian after iOS update.

This exactly is why I just signed up for this forum. What’s more I can’t save scenes any longer. This means the app update deleted all my scenes and removed the ability to add or edit them.  

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• Wil Turner IV
• 29 octobre 2026 11:35
• 0 vote