Nanoleaf CX Community Management

1. Communauté
2. Product Support
3. Nanoleaf Floor Lamp : light tube too long

Hi Sebastien,Thank you for creating a post!Can you please confirm that you have followed the guide here and for a visual step-by-step, you can follow this videoPlease ensure that your light strip i...

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• Nanoleaf CX Community Management
• 13 mai 2025 14:58
• Modifié
• 2 votes

1. Communauté
2. General Discussion
3. Feature Request: Option to Save Multiple Lighting Profiles for Different Meal Times

Thank you for the feature suggestion! We can definitely see the value in having the ability to save multiple lighting profiles for different daily routines, such as breakfast, lunch, dinner, work, ...

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• Nanoleaf CX Community Management
• 20 juillet 2026 23:34
• 0 vote

1. Communauté
2. General Discussion
3. Unavailability of replacement Lines Mounting Tape

Thanks for reaching out. At the moment, if the Lines Mounting Tape is out of stock in your region, we recommend submitting a request to our support team. They can check whether replacement mounting...

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• Nanoleaf CX Community Management
• 14 juillet 2026 17:07
• 0 vote

1. Communauté
2. General Discussion
3. Anyone with the same problem?

Thank you for the feedback and for sharing the detailed troubleshooting you've already done. We've escalated this issue to our team and have worked to address it. Since you're seeing the behavior s...

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• Nanoleaf CX Community Management
• 7 juillet 2026 16:53
• 0 vote

1. Communauté
2. Product Feature Requests
3. Separate RGB Adjustments for Wall Color Compensation

Thanks for the detailed suggestion. This is a very thoughtful idea.For Nanoleaf 4D, calibration is currently based on camera mapping and white balance adjustment to improve how screen colors are re...

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• Nanoleaf CX Community Management
• 18 juin 2026 16:34
• 0 vote

1. Communauté
2. Product Feature Requests
3. Feature Request: OpenAPI Support for Nanoleaf Essentials & Outdoor Permanent Light Scenes

Thank you for taking the time to share such detailed feedback. We can definitely see the value in exposing more of the Nanoleaf scene engine to advanced smart home platforms like Home Assistant, es...

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• Nanoleaf CX Community Management
• 18 juin 2026 14:57
• 0 vote

1. Communauté
2. General Discussion
3. Screen Mirror Not Updating Colors Correctly

Thanks for reaching out. A slight delay or occasional color mismatch with Screen Mirror can happen depending on your setup, and there are a few things worth checking. First, make sure you are runni...

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• Nanoleaf CX Community Management
• 11 juin 2026 13:04
• 0 vote

1. Communauté
2. Product Support
3. Just wont connect

Hi there, we really appreciate you sticking with your Aurora panels for so long, and I understand how frustrating this situation feels.Since you are using the original Aurora panels, the key thing ...

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• Nanoleaf CX Community Management
• 6 mai 2026 13:02
• 0 vote

1. Communauté
2. Product Support
3. Nanoleaf Device cannot be found/paired in the App (iOs)

Hi there, thanks for the detailed explanation, this really helps narrow things down.Based on what you described, your panels themselves are working, but the controller is not completing its network...

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• Nanoleaf CX Community Management
• 23 avril 2026 14:06
• 0 vote

1. Communauté
2. Product Support
3. Light strip does not fit

For the Nanoleaf Floor Lamp, the lightstrip is designed to be routed through the frame and guided through the joint sections, and it can feel tight at those connection points. When installing, we r...

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• Nanoleaf CX Community Management
• 23 avril 2026 13:49
• 0 vote