Nanoleaf CX Community Management

1. Communauté
2. Product Support
3. Nanoleaf Floor Lamp : light tube too long

Hi Sebastien,Thank you for creating a post!Can you please confirm that you have followed the guide here and for a visual step-by-step, you can follow this videoPlease ensure that your light strip i...

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• Nanoleaf CX Community Management
• 13 mai 2025 14:58
• Modifié
• 2 votes

1. Communauté
2. Product Support
3. Just wont connect

Hi there, we really appreciate you sticking with your Aurora panels for so long, and I understand how frustrating this situation feels.Since you are using the original Aurora panels, the key thing ...

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• Nanoleaf CX Community Management
• 6 mai 2026 13:02
• 0 vote

1. Communauté
2. Product Support
3. Nanoleaf Device cannot be found/paired in the App (iOs)

Hi there, thanks for the detailed explanation, this really helps narrow things down.Based on what you described, your panels themselves are working, but the controller is not completing its network...

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• Nanoleaf CX Community Management
• 23 avril 2026 14:06
• 0 vote

1. Communauté
2. Product Support
3. Light strip does not fit

For the Nanoleaf Floor Lamp, the lightstrip is designed to be routed through the frame and guided through the joint sections, and it can feel tight at those connection points. When installing, we r...

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• Nanoleaf CX Community Management
• 23 avril 2026 13:49
• 0 vote

1. Communauté
2. Developer Forum
3. How to identify device friendly name via UPnP/API call?

The “user-friendly name” isn’t actually stored on or accessible from the device itself. Support for renaming was added to meet HomeKit certification requirements, but providing a way for users to c...

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• Nanoleaf CX Community Management
• 16 avril 2026 16:14
• 0 vote

1. Communauté
2. General Discussion
3. Creative Ideas for Using Nanoleaf Lights in Gaming Setup

That sounds like a great upgrade! Nanoleaf panels can really transform a gaming setup when they are dialed in properly. For customization, many users start with layouts that match their space or th...

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• Nanoleaf CX Community Management
• 7 avril 2026 17:29
• 0 vote

1. Communauté
2. General Discussion
3. Paired me once, fooled me twice!

Hi there, we are sorry to hear you are having trouble reconnecting your Nanoleaf 4D after your move. I am glad to hear the first setup worked well, and I will do my best to help you get things runn...

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• Nanoleaf CX Community Management
• 12 mars 2026 17:37
• 0 vote

1. Communauté
2. General Discussion
3. Nanoleaf Solar Powered Devices

Yes, we currently have a solar-powered product.These are the Nanoleaf Solar Garden Lights, which are outdoor accent lights designed for gardens, pathways, and patios. These lights include a separat...

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• Nanoleaf CX Community Management
• 12 mars 2026 17:03
• 0 vote

1. Communauté
2. General Discussion
3. Control Square Passive Mode

Hi there, thank you for reaching out and for being a Nanoleaf fan. We are happy to help with your Canvas setup.With Nanoleaf Canvas, only one Control Square can function as the active controller fo...

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• Nanoleaf CX Community Management
• 11 mars 2026 22:38
• 0 vote

1. Communauté
2. Product Support
3. PC Screen Mirror Lightstrip Dual Monitor

Hi there, thank you for sharing your experience, and we completely understand how disappointing that can be after finishing the installation.At the moment, the Nanoleaf Desktop App’s Screen Mirror ...

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• Nanoleaf CX Community Management
• 11 mars 2026 20:02
• 0 vote