Customer Support

Nanoleaf Shop Orders

• NL Shop | Order > Pre-Orders
• NL Shop | Order > Shipping & Delivery Estimates
• NL Shop | Order > Status & Tracking
• NL Shop | Order > Not Delivered
• NL Shop | Order > Exchanges & Returns
• NL Shop | Order > Price Adjustment or Matching Guidelines

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Nanoleaf Wellness

• Wellness | LED Face Mask > Overview
• Wellness | Mask > Safety & Usage
• Wellness | LED Face Mask > Setup & Troubleshooting
• Wellness | LED Face Mask > FAQs
• Wellness | LED Face Mask > FDA 510(k)

Nanoleaf: Legal, Warranty, Terms & Conditions

• Legal | Privacy Policy
• Legal | Terms of Use
• Warranty | T&C > Overview
• Warranty | T&C > Hardware
• Warranty | T&C > Software & Integrations

Submitting A Ticket Request

• How-To > Submitting Tickets via Forms
• How-To > Submitting Tickets via Nanoleaf App

Order Management: Claims

• NL Shop | Claims > Our Process for Lost, Stolen, or Missing Orders