iOS > Error 01

Error Code 01:  Connectivity or Pairing Issue Between Device And Network Or Failed Connection Points.

This error code is a message from Apple that appears when various connection points encounter issues, and there can be different reasons for it.

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🔧How-To

Option 1 -  Verify Pairing Code

• Double-check that the pairing code is correct. If you're unsure, manually input it again for accuracy.

Option 2 -  Verify 2,4Ghz Network

• Are you connecting to a 2.4 GHz network? Unsure how to check? No problem, we have a resource for that!

Option 3 -  Wifi Password Simplification

• Temporarily simplify your Wifi password to something short and straightforward, then retry the pairing process,

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If the issue persists...

Confirm any other error codes or where you are experiencing the failure in the app so we can determine better what could be going on by submitting a ticket.