Android > Error Code 22

Error Code 22: Unable To Join Network

This error code occurs during the pairing process when the device can't join the network due to a) incorrect SSID or password, or b) the network refusing the connection.

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🔧How-To

Step 1 - Confirm Network Details

• Double-check that the network name (SSID) is entered correctly.
• Verify that the Wifi password is accurate and matches the network. 

Step 2 -  Network Permissions

• Confirm that network settings permit new device connections, as some networks may have restrictions or require authentication. 

Step 3 -  Retry Pairing

• Once everything has been checked and confirmed to be accurate, please try the pairing process again. 

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If the issue persists...

Confirm any other error codes or where you are experiencing the failure in the app so we can determine better what could be going on by submitting a ticket.