Get back nanoleaf scenes for HSL

Gamelife4dns

• 16. Januar 2026 09:03

Hello,
I played with the app and the Holiday String Ligths. From factory there are 12 scenes.
So I downloaded some scenes to try them. My bad, doing so factory scenes are erased without any warning ! It seems the HSL can only store 12 scenes !
So now I want back the factory scenes. At least one of them, the “Holiday Magic” (the original one made by Nanoleaf, not those from others that have the same name). I coudn't find it. Help is appreciated.
Thank you.

0

• Offizieller Kommentar

  

  Nanoleaf CX Community Management

  Nanoleaf Community Team (Verified)

  • 19. Januar 2026 20:16

  Thanks for the detailed write-up — that helps clarify the situation. What you are experiencing is expected behavior with the Holiday String Lights and how the Nanoleaf app manages scene storage. From the factory, the Holiday String Lights come preloaded with a set of built-in scenes, and the hardware supports up to 12 stored scenes at a time. When you downloaded additional scenes and saved them to the device, they displaced the original factory scenes because the scene memory reached its limit. Those factory scenes are not lost forever and can be restored, but they do not automatically reappear on the lights once they have been overwritten. To get them back, you can reset the String Lights to factory defaults; this will restore the original 12 built-in scenes, but it will also clear all custom scenes and network settings you have saved. However, in resetting, you will also need to pair the lights again and reconfigure any automations or linked ecosystems. Alternatively, we can provide you with the full list of factory scenes so you can manually download and restore them individually if you prefer not to reset. Let us know how you want to proceed, and we will be happy to help. 
• 

  Debbie219Adams

  • 25. März 2026 04:55
  • Bearbeitet

  The Nanoleaf Holiday String Lights can only store 12 scenes, so downloading new ones overwrites the factory presets. To get servicetitan back the original “Holiday Magic” scene, you can either recreate it using the Magic Scenes option in the Nanoleaf app or perform a factory reset, which restores all 12 default scenes. If you want the exact preset without resetting, Nanoleaf support can help push it back to your device.

  0

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.